Terms and Conditions

Terms of Cooperation and Distance Purchases of IFI SA products 

https://b2b.designsandcolors.com/

1. WHERE THESE TERMS APPLY

These Terms and Conditions apply to distance sales of products presented on our website https://b2b.designsandcolors.com/  (hereinafter referred to as "IFI"). Each order you place remotely implies acceptance of these terms and conditions.

2. DETAILS OF THE SELLER 

The seller of the products presented on our website is the Société Anonyme under the name " YFI ANONYMOS EMPORIKI KAI VIOMICHANIKI ETAIRIA YFASMATON " and the distinctive title "IFI SA", with VAT number 099936940 and Reg.no. GEMI 058531204000, based in Kalamaria, Thessaloniki (Mavromati 16 and Kakoulidi 3), legally represented tel. + 2399051500 E-mail: info@designsandcolors.com. 

3. TRANSACTIONS TO WHICH THESE TERMS APPLY

• IFI is a wholesale company and is addressed exclusively to professionals who wish to purchase its products for resale. 
• These terms apply to the sale of products made through the B2B website of IFI, https://b2b.designsandcolors.com/ to professionals as well as by email or telephone. 
• In order to make purchases through our B2B website, registration of the buyer's business is required by creating a user account, which is created after IFI checks that the VAT no belongs to a company and approves the request. 

4. WORKING WITH IFI

In order to start cooperation with you, you can send an application via email, to info@designsandcolors.com, or by phone to 2399051500. After our verification of your details, we create your account, which you activate by creating your own password by the hyperlink you will receive via email and you can start your orders through Our B2B website. Each order is invoiced at the price, which we agree with you, when submitted.

• Orders: Our customers have the ability to order products in the following ways:
• Through our B2B website by creating an account on it, which is activated by IFI in accordance with the above 
• By email to any sales executive.
• By phone, at 0030-23990 51500
• Visits to your place: Upon request, the responsible seller visits you at your place after a predetermined appointment.

In any case, we recommend our customers to use our B2B website for faster service. 

4. SALES PREPARATION

• When you send an order, this means that you are sending IFI a proposal to purchase the products in your cart and you agree to the application of these General Terms and Conditions.
• The automated e-mail that you will receive immediately after submitting your order, certifies that your order has been received by IFI. However, this does not automatically constitute acceptance of your purchase proposal. You will be sent a separate e-mail with a proforma invoice attachment indicating: the value of the products, the payment terms, the time, place and method of delivery and shipping costs. 
• Upon acceptance of the terms of the proforma invoice by the customer, the order is confirmed and it is executed after the final quality control. In any case, the availability displayed on the website may change following quality control. 
• Any incorrect registration of products or place of shipment on your part is not the responsibility of IFI, but of you.

6. PRODUCT AVAILABILITY

If, following the quality control prior to the execution of your order, it is found that the products are not immediately available or are not available in their entirety, IFI will inform you about the availability of the products that have been tested and of any delays in delivery. In case of non-acceptance of your order or its cancellation, any payments you made for that order will be refunded, according to the payment method chosen.

7. DELIVERY – DELIVERY COSTS 

• Orders are shipped with the transport companies and courier companies you choose. 
• Orders are processed within the next 3-5 working days, depending on the workload of IFI. The delivery time is solely up to the transport and courier companies,  but may also be affected by the payment method you have chosen (e.g. the time of completion and appearance of the bank transfer may vary depending on the Bank (usually 2-3 working days). 
• The delivery of orders will be made after consultation with the carrier and depending on the place of delivery. IFI does not assume responsibility for delivery delays or delivery errors. From the moment of delivery of your order to the carrier, the goods travel on behalf and at the risk of the buyer.
• The customer can choose as a way of delivery of his order the receipt from our facilities, at the 32nd km of the Thessaloniki-Nea Moudania Road, after consultation with us for the exact time of delivery. 
• Delivery problems: Any quantitative discrepancies or defective packaging will be accepted for inspection only if they are notified on the same day of receipt by the recipient.

8. ORDER PAYMENT METHODS 

 The payment of invoices will be made by prepayment to our bank account, or by the payment method agreed after consultation with the sales department and the competent seller.

• Please note that any charges when making bank transfers imposed by banks are borne by the customer. 
• If it is agreed to prepay part or all of your order by deposit in one of our bank accounts, your order will be processed the next working day from the appearance of the transfer in our account. The time of completion and appearance of the bank transfer may vary depending on the Bank (usually 2-3 business days). If the deposit is not made within 3 working days, the order is automatically cancelled.

9. RETURN POLICY

GENERAL TERMS AND CONDITIONS OF RETURNS

The products you buy are not returned, as they are prepared and cut to the dimensions you requested. 

SPECIAL CASES OF RETURNS

9.1  Product returns due to delivery error

In the unlikely event that products are delivered to you different by type or quantity from those you ordered, or a characteristic previously agreed in writing with IFI is missing, you return the products for inspection and verification of the error. In this case, the customer initially pays the costs of returning the products to IFI and if an error is indeed found, they are refunded to the customer by refunding his bank account, while the costs of returning the correct products to the customer are borne by IFI as long as the return method proposed by the company is followed and the indicated cooperating transport company is used.

9.2  Returns of defective products

The products depicted on our B2B website may differ in colour from reality (due to various factors such as the characteristics of the photoshoot, lighting during photography, screen resolution, etc.). Such discrepancies cannot be characterized as deficiencies of agreed quality or as defectiveness of the products you order. 

If a product is declared defective by the customer, IFI expressly reserves the right to diagnose the product as such, in order to replace it with a non-defective one or to be corrected, if possible. The customer initially pays the costs of returning the products to IFI and if a defect is indeed detected, they are refunded to the customer by refunding his bank account, provided that the method of return proposed by the company is followed and the indicated cooperating transport company is used.

• The acceptance of a product return is considered temporary until the existence of a problem is confirmed and final after the check, with the issuance of a credit memo.
• If the defect is minor, the right of withdrawal is not granted by law.
• If the defect can be corrected or replaced, the customer must accept the correction or replacement, unless it is unprofitable for the customer.  The shipping costs of corrected products or those intended to replace defective ones shall be borne by IFI. 
• In case of cancellation of the transaction, provided that the customer had prepaid its amount, the refund of the original purchase is made in the same way as the customer's initial payment to IFI. In case of payment by bank transfer, a bank transfer will be made from the accounts of IFI to the customer, who must declare in writing to IFI the IBAN of his bank account.

9.3 Return of non-defective products 

As IFI's transactions are exclusively wholesale to professionals, the right of unjustified withdrawal applicable to natural persons-consumers does not apply to them. 

In order to exceptionally accept a return of a non-defective product, a special agreement with IFI is required. This special agreement will also include the way of crediting the price of the products to be returned, the cost of the return costs, as well as the percentage of any impairment of their value due to damage to their packaging, products or other factors affecting their initial value. 

The maximum period within which requests for returns of non-defective products may be considered is 15 days from the delivery of the products. The shipment of the products to be returned must take place within 10 working days from the date that IFI will reply that it accepts the return. The return of the products will take place at the branch of IFI at the 32nd km. National Road Thessaloniki-Nea Moudania. In order for any return to be accepted, it must be accompanied with all the documents of the product (e.g. Invoice, etc.) and its complete original packaging, unless otherwise agreed with IFI. In case the products are returned damaged, used, or incomplete, IFI has the right not to accept the return or alternatively to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of its claim against the customer.

10. CHECK PRODUCTS UPON RECEIPT

     Upon delivery, you must check the products you receive. Your unconditional signature on the receipt form (bill of lading, CMR, etc.) means that you acknowledge that you received the products of your order correctly and that they do not bear a defect. 

1. NON-RECEIPT OF PRODUCTS 

If the customer does not receive the product within 15 days after receiving the notice for shipment, IFI will send a new notice for the receipt of the products. In case the customer still does not receive the products within 3 months, the order is cancelled and IFI reserves the right to terminate the sales agreement. The customer still owes the sale price, as each order is executed specifically in its dimensions and requirements, as a result of which the products become non-marketable for IFI. 

In case you re-declare your wish to receive the products, the costs of their reshipment will be borne by you, regardless of any initial agreement to take them over from IFI.

12. RETENTION OF OWNERSHIP

Products that may have been delivered to you without having been paid in whole or in part, remain at the ownership of IFI until the final, full and complete payment of the price.

13. LIABILITY - FORCE MAJEURE

1. IFI’s liability for defects or deficiencies of agreed characteristics of products is limited to a period of 15 days from the receipt of the products by the customer. 
2. Claims of the customer for compensation or monetary satisfaction of any kind and legal basis are excluded.

14. FINAL PROVISIONS

1. These general terms and conditions are governed by Greek law.
2. For any dispute between IFI and the customer, the Courts of Thessaloniki are competent to resolve it and Greek law is applicable.
3. In the event of non-application of any term of this Agreement, the others shall remain in full force and effect.

15. INFORMATION AND AMENDMENT

IFI reserves the right to modify / update individual parts of these Terms, without any obligation to inform you in advance. Please always read these terms before making any transaction in order to be informed of their current version, in case any modifications or updates have been made.

These terms were last updated: May 2024